Because your plan will continue to be available in 2027, your coverage will automatically continue, and no action is needed. There are some details of your plan changing in the coming year, and we're here to help you understand exactly what these changes mean for you.
A closer look at your 2027 plan
Your Annual Notice of Change (ANOC), available through InTouch, outlines exactly what's different for you in 2027. Learn more at InTouch.PacificSource.com/Members.
In the meantime, here's what you can count on staying the same:
In the meantime, here's what you can count on staying the same:
The coordinated care you've come to rely on
The conveniences of having your Medicare and Medicaid benefits in one plan
Continued access to providers you can trust
Why your Oregon Dual Rx plan continues to work for you
As a Dual-Eligible Special Needs Plan, Oregon Dual Rx brings your Medicare and Medicaid benefits together into one coordinated plan—with the support and service that come from a plan you already know.
Understanding your ANOC
Of course, changes can raise questions. We know the ANOC isn't always easy to read on your own, but we're here to help you walk through it if you have questions.
877-452-8878, TTY: 711
We accept all relay calls.
Frequently Asked Questions
Do I need to do anything to keep my plan next year?
No. Your Oregon Dual Rx coverage will continue automatically.
What's changing about my plan?
Some benefit details are changing for 2027. Your ANOC explains what’s different.
Will I still have both my Medicare and Medicaid benefits in one plan?
Yes. Your coordinated coverage continues.
What if I have questions about my plan?
Our team is here to help — see contact information below.
Questions? We’re here to help.
PacificSource Medicare: 877-452-8878, TTY: 711.
We accept all relay calls.
October 1–March 31: 7 days a week, 8:00 a.m. to 8:00 p.m.
April 1–September 30: Monday–Friday, 8:00 a.m. to 8:00 p.m.
April 1–September 30: Monday–Friday, 8:00 a.m. to 8:00 p.m.
PacificSource Community Health Plans is an HMO and HMO D-SNP plan with a Medicare contract and a contract with Oregon Health Plan (Medicaid). Enrollment in PacificSource Medicare depends on contract renewal. Cost shares, benefits, premiums, and deductibles reflect Medicare and full Medicaid coverage. Your costs may vary if your Medicaid eligibility category and/or the level of Extra Help you receive changes. ATENCIÓN: Si usted habla español, tiene a su disposición servicios de asistencia lingüística gratuitos. Llame al 888-863-3637, TTY: 711. Aceptamos llamadas del servicio de retransmisión. 1 de octubre – 31 de marzo: 8:00 a.m. – 8:00 p.m., los siete días de la semana; 1 de abril – 30 de septiembre: 8:00 a.m. – 8:00 p.m., de lunes a viernes.
Y0021_MED1060_0926_M Accepted 09232026
